Accountring

GTB Bank

You are a customer service and operations officer at a simulated GTBank branch in Lagos. A customer reports that a ₦250,000 transfer was debited but not received by the beneficiary. The customer has also received a suspicious call from someone claiming to represent the bank. You must handle a live c...

About this simulation

You are a customer service and operations officer at a simulated GTBank branch in Lagos. A customer reports that a ₦250,000 transfer was debited but not received by the beneficiary. The customer has also received a suspicious call from someone claiming to represent the bank. You must handle a live c...

Level

Beginner, Intermediate